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When disaster strikes, we’re there to provide the guidance, expertise and personalized care needed to ensure your life gets back to normal, quickly. Contact Us 24/7/365 Response – Seven days a week, 365 days a year, daytime or nighttime, we quickly respond to get your life back to normal. Specializing in: Water Damage, Fire Damage, Mold Damage, and Construction. Contact us today! 

 

 

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Location

8600 Paseo Alameda NE
Albuquerque, NM 87113

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F.A.Q.

Water: How long will it take my property to dry?

Drying time from water damage is determined by a combination of factors, including the location, duration and source of water, the types of building materials, the weather conditions and how quickly emergency services begin. Through consistent monitoring and evaluation of the drying process, we can determine when the drying is complete. Your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions. 

Water: Will turning up the heat help dry things out?

Not necessarily. Water damage is complicated. We will adjust the temperature to its optimum setting for the proper drying conditions. Please do not change the setting or shut off the HVAC system; doing so may prolong the drying process. 

Water: What’s that smell?

Water damage is complicated. It is not unusual to smell odors during the drying process. Increased heat and humidity can also lead to increased odors that may be coming from the drying building materials, or dormant spill and accident areas. Do not confuse these normal odors with the odor of mold. As the drying process continues and humidity levels drop, you’ll notice these odors disappearing on their own. Deodorizers are often used to minimize these effects as well.

Water: Can my carpet be restored or will it have to be replaced?

A few reasons your carpet may not be salvageable due to water damage:

  • Delamination (occurs when the backing separates from the carpet fiber)
  • Loss of adhesion (may be caused by prolonged exposure to water or age of the carpet)
  • Permanent stains
  • Carpet covers wood flooring (to salvage the wood flooring)
  • Sewage contamination
Fire: How long will the restoration process take?

Because there are many variables and many services involved in fire and smoke restoration, it is difficult to predict exactly how long the complete restoration will take. Consult with your ServiceMaster Restore Restoration Technician on the estimated dates and phases of your restoration project.

Fire: What are some safety concerns?

At ServiceMaster Restore, occupant and worker safety is top priority after Fire and/or Smoke Damage. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical hazards, slip and trip hazards, etc. Burnt electrical cords and appliances are separated out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of safe operation. Electrical power may be turned off and kept off until evaluation by a licensed electrician.

Fire: Do I need general contractors?

There are some items that may require general contractors such as drywall/painting; electrical; plumbing; roofing; framing/finish carpentry; flooring/carpet; installation of doors, windows, cabinets, post-construction cleanup, etc.  At ServiceMaster Restore Restoration by Rapid Respnse, we are not just Service Master Technicians but are also general contractors. We are here for all of your Fire and Smoke Damage Needs. 

Mold: Why is mold a problem?

Many people aren’t aware that mold can cause serious structural damage to homes and businesses, which, if left undetected, can cause a property to lose value and/or require significant repairs. And if you have ever suffered from allergies, exposure to molds can often cause nasal stuffiness, eye irritation, wheezing, skin irritation or even more severe reactions. We are here for all of your Mold Removal and Mold Damage needs. 

Mold: What is mold?

Mold is a microscopic fungus that is part of the natural environment and necessary for our ecosystem. While it is necessary in the outdoor world, too much mold inside a structure can be dangerous and unsanitary. Mold produces spores as part of its lifecycle, and these spores float through the air both inside and outside. We are here for all of your Mold Removal / Mold Damage needs. 

Mold: When does mold need to be handled by a professional remediation company?

Most experts recommend a professional remediation company when elevated mold levels are detected. Remediation professionals are specially trained to isolate and treat mold-affected areas to avoid contaminating adjacent spaces. We are here for all of your Mold Removal and Mold Damage needs.